Effective Date: 24 September 2024.
Welcome to Artsy by Jaan!
These Terms of Use and Conditions (“Terms”) govern your use of our website located at www.artsybyjaan.com (“Website”) and your purchase of products from our online store. Throughout the site, the terms “we,” “us,” and “our” refer to Artsy by Jaan. By accessing or using the Website, you agree to be bound by these Terms. If you do not want to agree to these Terms of Use and Conditions, you must leave the Website and refrain from having any access to it in the future.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. This includes but is not limited to, situations where a user violates any part of these Terms or engages in any prohibited activity.
We reserve the right to revise and update these Terms and Conditions, as well as to amend, modify, or delete any aspect of the Website and its services, at our sole discretion. Any changes will take effect immediately upon posting on the Website. Your continued access and use of the Website following such changes constitutes acceptance of the revised Terms. We may also notify you of significant changes via email if you have opted in to receive notifications.
We will not be liable for any unavailability of the Website and may restrict your access to certain parts or the entire Website.
You may use the Website solely for your personal, non-commercial purposes. You agree not to use the Website for any illegal or unauthorized purpose, including but not limited to violating any intellectual property or privacy rights.
2. Account Registration
The User agrees that all information provided to us for registration purposes is subject to its Privacy Policy [link to Privacy Policy]. The User consents to all actions we take under our Privacy Policy.
To purchase products or access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
The User is responsible for treating the username and password chosen or given as confidential. The User acknowledges that the account is personal and agrees to keep its information private from any other person The User acknowledges that third parties do not have the right to access this Website with the User’s registered information. The user is responsible for all actions and activities that occur under their account or password.
3. Prohibitions
User is strictly prohibited from reproducing, distributing, or exploiting any artwork/products or content on this website without our express written consent. Unauthorized use of intellectual property, including trademarks and copyrights, as well as intent to resell or commercially exploit purchased products without authorization, is forbidden. User must not provide false information, engage in illegal activities which is prohibited by law, attempt unauthorized access, harass or alter website content without permission.
Violations may lead to the immediate termination of access, cancellation of transactions, and potential legal action. We reserve the right to pursue any remedies available under the law.
4. Products, Orders
Please be aware that many products on our website are offered in limited quantities and may not be restocked once sold out. Consequently, once a product is gone, it might not be available again on our site. We make every effort to promptly update the website to remove any out-of-stock items.
All products are handmade in India. While we strive for an accurate representation of color, texture, and dimensions, slight variations may occur due to monitor settings and the handcrafted nature of the items. We do not guarantee the complete accuracy of descriptions or images.
Orders are subject to acceptance by us and may be declined or cancelled for reasons such as product availability, pricing errors, or fraud detection. To place an order, you must register, log in, add items to your cart, proceed to checkout, and complete the payment. After payment, you will receive an email with your order confirmation.
Prices are displayed in Indian Rupees (INR), excluding applicable taxes and shipping fees, which will be added during checkout. The total price will be clearly shown on the shopping bag page. Payments can be made via Debit/Credit card or UPI; however, the Cash on Delivery option is not available
5. Shipping
We currently ship only within India. Orders are processed within 2-3 business days of receiving confirmation of the order. Please note that standard delivery usually takes 7-10 business days, while customized items may take 15-30 business days. Shipping Options may vary depending on the delivery address, what time you place your order, and item availability. When you process your order, we will show you the shipping methods available, the cost and the estimated delivery date. Orders over ₹299 may be eligible for free shipping. We reserve the right to change or waive shipping fees as needed.
Once your order is shipped, you will receive a confirmation email with a tracking number to track your shipment. Please make sure your shipping address is correct when placing your order, as we are not responsible for orders sent to incorrect addresses provided by customers.
If you encounter delivery issues such as delays or lost products during shipping, please email us at artsybyjaan@gmail.com.
6. Returns and Refunds
For information on our return and refund process, please refer to our Return Policy.
7. Intellectual Property Rights
All content on this website, including artworks, paintings, text, graphics, logos, and designs, is the exclusive property of Artsy by Jaan. Any Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited. Users acknowledge that the purchase of any product does not grant them any rights to the underlying intellectual property, which remains the sole property of Artsy by Jaan or the respective rights holder.
8. Warranties:
All products sold on this website are provided “as is” without any warranty of any kind, either express or implied. The website makes no representations or warranties regarding the product’s condition, quality, or suitability for any particular purpose. We do not warrant that the product will meet the user’s expectations or that it is free from any defects. By purchasing a product from our website, the user acknowledges and agrees to accept the product in its current state and waives any right to claim for defects or dissatisfaction.
9. Limitation of Liability
To the fullest extent permitted by law, Artsy by Jaan shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or relating to your use of the Website or products purchased through the Website.
10. Indemnification
The Website sells products such as original paintings and prints, designed stationery and Decor items etc. online. Use of products or services purchased is at the User’s risk. The User agrees to indemnify and hold harmless Artsy by Jaan and its affiliates from any claims, damages, losses, or expenses, including legal fees, arising from their use of the Website.
11. Governing Law
These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
12. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue to be in full force and effect.
13. Contact Information
If you have any questions or if you wish to complain about our services, please send an email to artsybyjaan@gmail.com or contact at +91 9591079352. We will review and investigate the request and if appropriate, will promptly take action.